How To Fix CM_EHFND_PC_SRQ101 - Processing of task "Get SDS Info" is finished.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 101

• Message text: Processing of task "Get SDS Info" is finished.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ101 - Processing of task "Get SDS Info" is finished. ?

  The SAP error message "CM_EHFND_PC_SRQ101 Processing of task 'Get SDS Info' is finished" typically relates to issues in the SAP system when trying to retrieve Safety Data Sheet (SDS) information. This error can occur in various contexts, particularly when dealing with product safety and compliance data in SAP Environment, Health, and Safety (EHS) modules.
  Cause:
  
  Data Inconsistency: There may be inconsistencies or missing data in the material master or related tables that are required for generating or retrieving SDS information.
  Configuration Issues: The configuration settings for the EHS module may not be set up correctly, leading to failures in processing requests for SDS information.
  Authorization Issues: The user may not have the necessary authorizations to access the data or execute the task.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or incomplete processing of the task.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  
  Check Data Consistency: Verify that all necessary data for the materials in question is complete and consistent. This includes checking the material master records and any related EHS data.
  Review Configuration: Ensure that the EHS module is properly configured. This may involve checking the settings for SDS generation and ensuring that all required parameters are set correctly.
  User Authorizations: Confirm that the user executing the task has the appropriate authorizations to access the necessary data and perform the task.
  Monitor System Performance: Check the system performance and logs for any indications of issues. If the system is slow, consider optimizing performance or checking for any background jobs that may be affecting it.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the failure.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates that could resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP EHS Documentation: Review the official SAP documentation for the EHS module to understand the requirements and configurations for SDS management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CVD1 (Create SDS), CVD2 (Change SDS), and CVD3 (Display SDS) for managing Safety Data Sheets.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the error related to the "Get SDS Info" task in SAP.