How To Fix CM_EHFND_PC_SRQ086 - The request of a new public substance failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 086

• Message text: The request of a new public substance failed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ086 - The request of a new public substance failed. ?

  The SAP error message CM_EHFND_PC_SRQ086, which states "The request of a new public substance failed," typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with substance management or regulatory compliance.
  Cause:
  This error can arise due to several reasons, including:
  
  Missing Required Data: The request for a new public substance may be missing mandatory fields or data that are required for the creation process.
  Authorization Issues: The user may not have the necessary permissions to create or request a new public substance.
  System Configuration: There may be issues with the configuration of the EHS module or the underlying data model.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Required Fields: Ensure that all mandatory fields in the request form are filled out correctly. Review the documentation for the specific fields required for creating a public substance.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create or request a new public substance. This may involve checking roles and permissions in the SAP system.
  
  
  Consult Configuration Settings: Review the configuration settings in the EHS module to ensure that everything is set up correctly. This may involve consulting with an SAP EHS consultant or administrator.
  
  
  Check Logs for Detailed Errors: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about why the request failed.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the steps leading up to the error.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Documentation: Review the SAP EHS documentation for guidelines on creating public substances and the requirements involved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.