How To Fix CM_EHFND_PC_SRQ076 - Internal Name of CCI: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 076

• Message text: Internal Name of CCI: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ076 - Internal Name of CCI: &1 ?

  The SAP error message CM_EHFND_PC_SRQ076 typically relates to issues with the configuration or processing of a specific business scenario in SAP, particularly in the context of SAP Customer Relationship Management (CRM) or SAP S/4HANA. The error message indicates that there is an internal name of a CCI (Customer Communication Interface) that is not being recognized or is causing a problem.
  Cause:
  
  Configuration Issues: The internal name of the CCI may not be correctly configured in the system. This could be due to missing entries or incorrect settings in the relevant customizing tables.
  Data Inconsistencies: There may be inconsistencies in the data that is being processed, such as missing or incorrect data in the relevant master data or transactional data.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error to be thrown.
  Authorization Issues: The user may not have the necessary authorizations to access or process the CCI.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the CCI in the SAP system. Ensure that all necessary entries are present and correctly configured.
  Data Validation: Validate the data being processed to ensure that there are no inconsistencies or missing information. This may involve checking master data, transactional data, and any related settings.
  Review Logs: Check the application logs (transaction SLG1) for more detailed information about the error. This may provide additional context or specific details about what is causing the issue.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and process the CCI.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or configuration settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SLG1 (for logs), and SE11 (for data dictionary) to help diagnose and resolve the issue.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common issues and their resolutions.
  Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed and resolved by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.