How To Fix CM_EHFND_PC_SRQ061 - Reading of basic classification for the product request failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 061

• Message text: Reading of basic classification for the product request failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ061 - Reading of basic classification for the product request failed. ?

  The SAP error message CM_EHFND_PC_SRQ061, which indicates that the reading of basic classification for the product request has failed, typically arises in the context of SAP's Product Compliance or Product Lifecycle Management (PLM) modules. This error can occur due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Missing Classification Data: The product or material in question may not have the necessary classification data assigned to it in the system.
  Incorrect Configuration: There may be issues with the configuration of the classification system or the specific class types used for the product.
  Authorization Issues: The user may not have the necessary authorizations to access the classification data.
  Data Inconsistencies: There could be inconsistencies or corruption in the classification data or the underlying database.
  System Performance Issues: If the system is experiencing performance issues, it may fail to retrieve the necessary data in a timely manner.
  
  Solutions:
  
  
  Check Classification Data:
  
  Verify that the product or material has the required classification data assigned. You can do this by navigating to the classification view of the material in the SAP GUI.
  Ensure that the relevant characteristics and values are correctly defined.
  
  
  
  Review Configuration:
  
  Check the configuration of the classification system in the SAP system. Ensure that the class types and characteristics are correctly set up.
  If necessary, consult with your SAP Basis or configuration team to review the settings.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the classification data. This may involve checking user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the classification data to identify and resolve any inconsistencies. This may involve using transaction codes like CL02 (Change Class) or CL03 (Display Class) to review the classes and their assignments.
  
  
  
  System Performance:
  
  If the issue is related to system performance, consider checking system logs and performance metrics. You may need to work with your IT team to address any underlying performance issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, known issues are documented with recommended solutions.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CL01 (Create Class), CL02 (Change Class), and CL03 (Display Class) for managing classification data.
  SAP Documentation: Review SAP documentation related to classification and product compliance for additional insights and best practices.
  Support Community: Engage with the SAP Community or forums for additional support and shared experiences from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with SAP directly for further assistance.