How To Fix CM_EHFND_PC_SRQ002 - Error while reading the product request list from the service provider.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 002

• Message text: Error while reading the product request list from the service provider.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ002 - Error while reading the product request list from the service provider. ?

  The SAP error message CM_EHFND_PC_SRQ002 typically indicates an issue when the system is trying to read the product request list from a service provider. This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Possible Causes:
  
  
  Service Provider Configuration: The service provider may not be correctly configured in the SAP system. This could include incorrect URLs, authentication issues, or missing service definitions.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the service provider.
  
  
  Authorization Issues: The user or system may not have the necessary permissions to access the product request list from the service provider.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the product request list that the system is trying to read.
  
  
  Service Availability: The service provider may be down or experiencing issues, making it unable to respond to requests.
  
  
  Solutions:
  
  
  Check Configuration: Verify the configuration settings for the service provider in the SAP system. Ensure that all URLs, authentication methods, and service definitions are correct.
  
  
  Test Connectivity: Use tools like ping or telnet to check if the SAP system can reach the service provider. If there are connectivity issues, work with your network team to resolve them.
  
  
  Review Authorizations: Ensure that the user or system has the necessary authorizations to access the product request list. Check roles and permissions in the SAP system.
  
  
  Data Validation: Check the product request list for any inconsistencies or missing data. If necessary, correct the data in the service provider's system.
  
  
  Monitor Service Status: Check the status of the service provider to ensure it is operational. If the service is down, you may need to wait until it is restored.
  
  
  Error Logs: Review the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify and resolve the issue causing the CM_EHFND_PC_SRQ002 error in your SAP system.