How To Fix CM_EHFND_INBOX005 - Task "&1" is inconsistent; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_INBOX - Message class for the POWL based Inbox

• Message number: 005

• Message text: Task "&1" is inconsistent; contact technical support

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system detected inconsistent data for your task.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX
Provide the following information:
Task / Subject: &V1&
Work item ID: &V2&

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_INBOX005 - Task "&1" is inconsistent; contact technical support ?

  The SAP error message CM_EHFND_INBOX005 indicates that there is an inconsistency related to a specific task in the SAP system. This error typically arises in the context of the SAP Fiori applications or the SAP Business Workflow, where tasks are managed and displayed in the inbox.
  Cause:
  The inconsistency can be caused by several factors, including but not limited to:
  
  Data Corruption: The task data may be corrupted or incomplete.
  Configuration Issues: There may be misconfigurations in the workflow or task definitions.
  Authorization Problems: The user may not have the necessary authorizations to access or execute the task.
  System Updates: Recent updates or changes to the system may have led to inconsistencies in task definitions or data.
  Database Issues: Problems with the underlying database can also lead to inconsistencies.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Task Definition: Verify the task definition in the workflow. Ensure that all required fields and configurations are correctly set up.
  
  
  Review Workflow Logs: Check the workflow logs for any errors or warnings that might provide more context about the inconsistency.
  
  
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and execute the task.
  
  
  Data Consistency Check: Run consistency checks on the relevant data. This may involve checking the database for any inconsistencies or missing entries.
  
  
  Recreate the Task: If the task is corrupted, consider recreating it. This may involve deleting the existing task and creating a new one with the same parameters.
  
  
  Contact Technical Support: If the issue persists after trying the above steps, it is advisable to contact SAP technical support. Provide them with the error message, the task ID, and any relevant logs or screenshots to assist in diagnosing the issue.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  System Logs: Review system logs (transaction codes like SLG1) for additional error messages or warnings that may be related to the issue.
  Fiori Launchpad: If using Fiori, ensure that the Fiori Launchpad is correctly configured and that all necessary services are activated.
  
  By following these steps, you should be able to identify and resolve the inconsistency related to the task in question.