How To Fix CM_EHFND_FW_WFF_PCO010 - Cannot read person details; person ID: &1, group: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF_PCO - Messages for PCO Handling

• Message number: 010

• Message text: Cannot read person details; person ID: &1, group: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF_PCO010 - Cannot read person details; person ID: &1, group: &2 ?

  The SAP error message CM_EHFND_FW_WFF_PCO010 indicates that the system is unable to read the details of a person based on the provided person ID and group. This error typically arises in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) modules, particularly when dealing with workflows or personnel data.
  Causes:
  
  Invalid Person ID: The person ID provided may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the person details.
  Data Inconsistencies: There may be inconsistencies or corruption in the personnel data.
  Configuration Issues: The system may not be properly configured to access the required personnel data.
  Integration Issues: If the data is being pulled from an external system, there may be issues with the integration or data transfer.
  
  Solutions:
  
  Verify Person ID: Check if the person ID provided in the error message is valid and exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the person details. This may involve checking roles and permissions in the SAP system.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the personnel data.
  Configuration Review: Review the configuration settings related to personnel data access and workflows to ensure they are set up correctly.
  Integration Monitoring: If applicable, check the integration settings and logs to ensure that data is being transferred correctly from external systems.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to manually check the person details.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.