How To Fix CM_EHFND_FW_WFF153 - Failed to delete substitutes for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF - Messages for Exception Obj. of EHS/PS&S Workflow Foundation

• Message number: 153

• Message text: Failed to delete substitutes for user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF153 - Failed to delete substitutes for user &1 ?

  The SAP error message CM_EHFND_FW_WFF153 indicates that there was a failure in deleting substitutes for a specific user in the SAP system. This error typically arises in the context of workflow management, particularly when dealing with user substitutes in the SAP system.
  Cause:
  The error can be caused by several factors, including:
  
  User Permissions: The user attempting to delete the substitutes may not have the necessary permissions to perform this action.
  Existing Workflows: There may be active workflows or tasks that are still assigned to the substitutes, preventing their deletion.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the workflow configuration.
  Incorrect User ID: The user ID specified in the error message may not exist or may be incorrectly formatted.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Permissions:
  
  Ensure that the user has the appropriate authorizations to delete substitutes. This can be checked in the user roles and profiles.
  
  
  
  Review Active Workflows:
  
  Check if there are any active workflows or tasks assigned to the substitutes. If there are, you may need to complete or reassign those tasks before attempting to delete the substitutes.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like SWI1 (Work Item Selection) to check for any work items related to the user and their substitutes.
  Use SWI2_FREQ to check for any frequent work items that might be causing the issue.
  
  
  
  Check for Technical Issues:
  
  Look for any database locks or inconsistencies. You may need to consult with your SAP Basis team to check for any system issues.
  
  
  
  Verify User ID:
  
  Double-check the user ID mentioned in the error message to ensure it is correct and exists in the system.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how substitutes work in SAP Workflow Management can help in troubleshooting similar issues.
  User Administration: Familiarity with user administration and authorization concepts in SAP can be beneficial.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.