How To Fix CM_EHFND_FW_WFF150 - Failed to retrieve the list of substitutes for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF - Messages for Exception Obj. of EHS/PS&S Workflow Foundation

• Message number: 150

• Message text: Failed to retrieve the list of substitutes for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF150 - Failed to retrieve the list of substitutes for user &1 ?

  The SAP error message CM_EHFND_FW_WFF150 indicates that the system failed to retrieve the list of substitutes for a specific user. This error typically occurs in the context of workflows or when trying to access user-specific data related to substitutes in SAP.
  Possible Causes:
  
  User Not Found: The user ID specified in the error message may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the substitutes.
  Data Inconsistency: There may be inconsistencies or missing data in the user master records or substitute records.
  Technical Issues: There could be issues with the underlying database or system configuration that prevent the retrieval of the data.
  Workflow Configuration: The workflow configuration may not be set up correctly, leading to issues in fetching substitutes.
  
  Solutions:
  
  Check User ID: Verify that the user ID mentioned in the error message exists in the system. You can do this by checking the user master data (transaction code SU01).
  Review Authorizations: Ensure that the user has the necessary authorizations to access substitute information. You can check this using transaction SU53 to analyze authorization issues.
  Check Substitute Records: Use transaction code SWI1 or SWI2_FREQ to check if there are any existing substitutes for the user. If there are no substitutes defined, you may need to create them.
  Data Consistency Check: Run consistency checks on user and substitute data to ensure there are no discrepancies. This can often be done through transaction codes like SU10 or SU01.
  Review Workflow Configuration: If the issue is related to a specific workflow, review the workflow configuration to ensure that it is set up correctly and that all necessary steps are defined.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation, especially if it appears to be a system-level issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU53 (Authorization Check), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Selection - Frequency).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Documentation: Review SAP documentation related to workflow management and user administration for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.