How To Fix CM_EHFND_FW_WFF021 - Value &1 for inquiry recipient type does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF - Messages for Exception Obj. of EHS/PS&S Workflow Foundation

• Message number: 021

• Message text: Value &1 for inquiry recipient type does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF021 - Value &1 for inquiry recipient type does not exist ?

  The SAP error message CM_EHFND_FW_WFF021 indicates that there is an issue with the inquiry recipient type specified in the system. Specifically, the error message states that the value for the inquiry recipient type does not exist in the system. This typically occurs in the context of workflows or notifications where a recipient type is expected but is either incorrectly defined or missing.
  Cause:
  
  Incorrect Configuration: The inquiry recipient type may not be configured correctly in the system. This could be due to a typo or an incorrect value being used.
  Missing Entries: The recipient type may not exist in the relevant configuration tables or settings.
  Custom Development: If there are custom developments or enhancements, they may not be aligned with the standard configurations, leading to this error.
  Transport Issues: If the system has recently undergone a transport of changes, the recipient type may not have been included or properly activated.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (e.g., SPRO) and verify that the inquiry recipient type is defined correctly.
  Ensure that the value being used in the workflow or notification matches the defined recipient types.
  
  
  
  Validate Recipient Type:
  
  Use transaction codes like SWDD (Workflow Builder) or SWI1 (Work Item Selection) to check the workflow definitions and ensure that the recipient type is valid.
  If you are using a custom recipient type, ensure that it has been properly defined in the system.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code to ensure that it is referencing the correct recipient types and that there are no hardcoded values that could lead to this error.
  
  
  
  Check Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and activated in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific module or functionality you are working with to see if there are any known issues or additional configuration steps required.
  
  
  
  Testing:
  
  After making changes, test the workflow or notification again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Documentation: Review the relevant SAP Help documentation for the module you are working with to understand the expected configurations for inquiry recipient types.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.