How To Fix CM_EHFND_FW_FBI003 - You are not authorized to report incidents

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_FBI - Message Class for Generic Feeder Classes

• Message number: 003

• Message text: You are not authorized to report incidents

What causes this issue?

You do not have the required permissions to create objects of the type
<LS>Incident</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE SYSADMIN1_NA OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_FBI003 - You are not authorized to report incidents ?

  The SAP error message CM_EHFND_FW_FBI003 indicates that a user is not authorized to report incidents in the system. This error typically arises in the context of SAP Fiori applications or when using the SAP Incident Management functionality.
  Cause:
  The primary cause of this error is a lack of appropriate authorizations for the user trying to report incidents. This can happen due to:
  
  Missing Roles: The user does not have the necessary roles assigned that grant permission to access the incident reporting functionality.
  Authorization Objects: The user may not have the required authorization objects that are needed to perform the action.
  User Profile Issues: The user profile may not be correctly configured to allow incident reporting.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles:
  
  Verify that the user has the correct roles assigned. You can do this by checking the user’s profile in the SAP system.
  Ensure that the user has roles that include access to incident management or reporting functionalities.
  
  
  
  Review Authorization Objects:
  
  Check the authorization objects related to incident reporting. Common authorization objects include S_TCODE, S_USER_AUTH, and others specific to incident management.
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Assign Missing Roles:
  
  If the user is missing roles, assign the appropriate roles that include the necessary authorizations for incident reporting.
  This may involve working with your SAP security team or administrator to ensure the user is granted the correct access.
  
  
  
  Test the Changes:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or the SAP Help Portal for specific details on the roles and authorizations required for incident reporting in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking roles and authorizations, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Management: Familiarize yourself with user management and authorization concepts in SAP, as this will help in troubleshooting similar issues in the future.
  Fiori Launchpad: If using Fiori, ensure that the Fiori Launchpad is correctly configured and that the user has access to the relevant tiles.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CM_EHFND_FW_FBI003.