How To Fix CM_EHFND_FW_ADS028 - Cannot close form generation job (FP_JOB_CLOSE) of form controller &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_ADS - Messages for the Adobe Document Service Integration

• Message number: 028

• Message text: Cannot close form generation job (FP_JOB_CLOSE) of form controller &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_ADS028 - Cannot close form generation job (FP_JOB_CLOSE) of form controller &1 ?

  The SAP error message CM_EHFND_FW_ADS028 indicates that there is an issue with closing a form generation job in the form controller. This error typically arises in the context of Adobe Document Services (ADS) when there is a problem with the job that was initiated for generating a form.
  Causes:
  
  Job Timeout: The job may have taken too long to process, leading to a timeout.
  Resource Issues: Insufficient system resources (CPU, memory) can prevent the job from completing successfully.
  Configuration Issues: Incorrect configuration of Adobe Document Services or the form controller can lead to this error.
  Network Issues: If the ADS server is not reachable or there are network interruptions, the job may not close properly.
  Form Design Issues: Problems in the form design itself, such as missing data or incorrect bindings, can cause the job to fail.
  
  Solutions:
  
  Check Job Status: Use transaction codes like SOST or SP01 to check the status of the job. If it is still running, you may need to wait for it to complete.
  Increase Timeout Settings: If the job is timing out, consider increasing the timeout settings for the ADS.
  Monitor System Resources: Check the system resources on the server where ADS is running. Ensure that there is enough memory and CPU available.
  Review Configuration: Verify the configuration settings for Adobe Document Services in the SAP system. Ensure that all necessary parameters are correctly set.
  Check Network Connectivity: Ensure that there are no network issues between the SAP application server and the ADS server.
  Debug the Form: If the issue is related to the form design, debug the form to identify any issues with data binding or missing elements.
  Review Logs: Check the application logs and the ADS logs for any additional error messages that could provide more context on the failure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Adobe Document Services for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.