How To Fix CM_EHFND_FW_ADS025 - Cannot open the form generation job (FP_JOB_OPEN) of form controller &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_ADS - Messages for the Adobe Document Service Integration

• Message number: 025

• Message text: Cannot open the form generation job (FP_JOB_OPEN) of form controller &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check further errors in transaction ST22 (on the <LS>SAP Easy Access</>
screen, choose <LS>ABAP Workbench -> Test -> Dump Analysis</>) or
contact the technical support. Probably, this is a problem in the Adobe
document services (ADS) integration.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_ADS025 - Cannot open the form generation job (FP_JOB_OPEN) of form controller &1 ?

  The SAP error message CM_EHFND_FW_ADS025 indicates that there is an issue with opening the form generation job in the form controller. This error typically occurs in the context of Adobe Forms or Interactive Forms in SAP, particularly when using the Adobe Document Services (ADS).
  Causes:
  
  Configuration Issues: The Adobe Document Services may not be properly configured in your SAP system.
  Authorization Problems: The user executing the form generation may not have the necessary authorizations to access the form controller or to execute the job.
  System Resource Issues: There may be insufficient system resources (like memory or processing power) to open the job.
  Form Controller Issues: The form controller itself may be experiencing issues, such as being locked or not properly initialized.
  Network Issues: If the ADS is running on a different server, network connectivity issues could prevent the job from being opened.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that Adobe Document Services are correctly configured in your SAP system. This includes checking the settings in transaction SFP (Form Builder) and ensuring that the ADS is properly connected.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to execute the form generation job. Check roles and profiles assigned to the user.
  
  
  
  Monitor System Resources:
  
  Check the system logs and performance metrics to ensure that there are sufficient resources available. If necessary, increase the resources allocated to the server running ADS.
  
  
  
  Restart Services:
  
  If the form controller is locked or unresponsive, consider restarting the Adobe Document Services. This can often resolve temporary issues.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) and the ADS logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Network Connectivity:
  
  If ADS is on a different server, ensure that there are no network issues preventing communication between the SAP application server and the ADS server.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SFP: Form Builder for Adobe Forms.
  SLG1: Application Log for monitoring logs.
  
  
  
  Documentation:
  
  Refer to the official SAP documentation for Adobe Document Services for detailed configuration and troubleshooting steps.
  
  
  
  SAP Community:
  
  Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.