How To Fix CM_EHFND_FW_ADS009 - Error in ADS interface; cannot extract attachments from PDF file

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_ADS - Messages for the Adobe Document Service Integration

• Message number: 009

• Message text: Error in ADS interface; cannot extract attachments from PDF file

What causes this issue?

The system cannot extract attachments that are included in the Portable
Document Format (PDF) file. Adobe document services (ADS) do not support
this function or contain an error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SUPPORT OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_ADS009 - Error in ADS interface; cannot extract attachments from PDF file ?

  The SAP error message CM_EHFND_FW_ADS009 indicates that there is an issue with the Adobe Document Services (ADS) interface when trying to extract attachments from a PDF file. This error can occur in various scenarios, particularly when dealing with document management or forms that involve PDF processing.
  Causes:
  
  
  Configuration Issues: The ADS might not be properly configured in your SAP system. This includes incorrect settings in the SAP system or the ADS server.
  Network Issues: There may be network connectivity problems between the SAP system and the ADS server.
  File Corruption: The PDF file you are trying to process may be corrupted or not in a valid format.
  Version Compatibility: There could be compatibility issues between the version of SAP you are using and the version of ADS.
  Authorization Issues: The user executing the operation may not have the necessary permissions to access the PDF file or the ADS service.
  
  Solutions:
  
  
  Check ADS Configuration:
  
  Ensure that the ADS is correctly