How To Fix CM_EHFND_FW_ADS000 - Cannot extract data using Adobe Document Services

CM_EHFND_FW_ADS000 - Overview

• Message type: E = Error

• Message class: CM_EHFND_FW_ADS - Messages for the Adobe Document Service Integration

• Message number: 000

• Message text: Cannot extract data using Adobe Document Services

What causes this issue?

The system cannot extract the data of the file. The following problems
can exist:
The file is not an SAP interactive form.
The file is not a Portable Document Format (PDF) file.
Adobe Document Services (ADS) cannot be called.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the RFC destination (&SYST-MSGV1&) that is used to call ADS.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_ADS000 - Cannot extract data using Adobe Document Services ?

  The SAP error message CM_EHFND_FW_ADS000 indicates that there is an issue with extracting data using Adobe Document Services (ADS). This error can occur in various scenarios, particularly when generating forms or documents that rely on ADS for rendering.
  Causes:
  
  
  Configuration Issues: The ADS may not be properly configured in the SAP system. This includes incorrect settings in the SAP system or in the ADS itself.
  Service Availability: The Adobe Document Services might not be running or accessible. This could be due to network issues, service downtime, or incorrect URLs.
  Authorization Problems: The user or service account attempting to access ADS may not have the necessary permissions.
  Data Issues: The data being processed may be incomplete or in an unexpected format, leading to extraction failures.
  Version Compatibility: There may be compatibility issues between the SAP system and the version of Adobe Document Services being used.
  
  Solutions:
  
  
  Check ADS Configuration:
  
  Ensure that the ADS is correctly configured in the SAP system.