How To Fix CM_EHFND_EXP_MSG035 - Either the system cannot determine your E-mail, or it is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_EXP_MSG - Messages for Export Functionality

• Message number: 035

• Message text: Either the system cannot determine your E-mail, or it is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_EXP_MSG035 - Either the system cannot determine your E-mail, or it is not valid ?

  The SAP error message CM_EHFND_EXP_MSG035 indicates that the system is unable to determine a valid email address for the user. This can occur in various scenarios, such as when trying to send notifications or alerts via email from the SAP system.
  Causes:
  
  Missing Email Address: The user profile may not have an email address assigned.
  Invalid Email Format: The email address present in the user profile may not be in a valid format.
  User Master Data Issues: There may be issues with the user master data in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access or send emails.
  Configuration Issues: The SAP system may not be properly configured to send emails.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and check the "Address" tab to ensure that a valid email address is entered.
  
  
  
  Validate Email Format:
  
  Ensure that the email address follows the correct format (e.g., [e-mail]).
  
  
  
  Update User Master Data:
  
  If the email address is missing or incorrect, update it accordingly and save the changes.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  
  
  
  Email Configuration:
  
  Verify the email configuration in the SAP system. This includes checking the SMTP settings in transaction SCOT (SAPconnect Administration).
  Ensure that the email server settings are correctly configured and that the SAP system can connect to the email server.
  
  
  
  Test Email Functionality:
  
  Use transaction SOST to check the status of sent emails and see if there are any errors logged.
  You can also perform a test email sending using transaction SICF to ensure that the email functionality is working.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to user management and email configuration for more detailed guidance.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message CM_EHFND_EXP_MSG035 and ensure that the email functionality in your SAP system works correctly.