How To Fix CM_EHFND_EXP_MSG031 - Template not based on Open XML Format (example: XLSX)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_EXP_MSG - Messages for Export Functionality

• Message number: 031

• Message text: Template not based on Open XML Format (example: XLSX)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_EXP_MSG031 - Template not based on Open XML Format (example: XLSX) ?

  The SAP error message CM_EHFND_EXP_MSG031 indicates that a template being used for exporting data is not based on the Open XML format, specifically the XLSX format. This error typically arises when you attempt to use a template that is in an unsupported format, such as older Excel formats (like XLS) or other non-Excel formats.
  Cause:
  
  Incorrect Template Format: The template you are trying to use is not in the required Open XML format (XLSX).
  File Corruption: The template file may be corrupted or improperly formatted.
  Version Compatibility: The version of the template may not be compatible with the SAP system you are using.
  
  Solution:
  
  
  Convert the Template: 
  
  Open the template in Microsoft Excel or a compatible application.
  Save the file as an XLSX format. You can do this by selecting "Save As" and choosing the XLSX format from the file type options.
  
  
  
  Check for Corruption: 
  
  If the template is already in XLSX format but still causing issues, try creating a new template from scratch or using a known good template to ensure there is no corruption.
  
  
  
  Use SAP Standard Templates: 
  
  If possible, use standard templates provided by SAP, as these are guaranteed to be in the correct format.
  
  
  
  Verify SAP Configuration: 
  
  Ensure that your SAP system is configured correctly to handle XLSX files. This may involve checking settings related to file handling and export options.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or support resources for any specific requirements or guidelines regarding template formats.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this issue or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  File Properties: Ensure that the file properties of the XLSX template are correctly set and that it is not read-only or restricted in any way.
  
  By following these steps, you should be able to resolve the error and successfully use the template for your data export in SAP.