How To Fix CM_EHFND_EXP_MSG028 - E-mail address needed for background report shipment

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_EXP_MSG - Messages for Export Functionality

• Message number: 028

• Message text: E-mail address needed for background report shipment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_EXP_MSG028 - E-mail address needed for background report shipment ?

  The SAP error message CM_EHFND_EXP_MSG028 indicates that an email address is required for the background report shipment. This error typically occurs when you are trying to schedule a background job that involves sending a report via email, but the system does not have a valid email address configured for the recipient.
  Cause:
  
  Missing Email Address: The most common cause is that the recipient's email address is not specified in the user profile or in the configuration settings for the report.
  Incorrect Configuration: The system may not be properly configured to send emails, or the email settings may be incomplete.
  User Profile Issues: The user profile of the person who is supposed to receive the report may not have an email address assigned.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID of the recipient and click on "Display".
  Check the "Address" tab to ensure that a valid email address is entered in the "E-mail" field.
  
  
  
  Configure Email Settings:
  
  Ensure that the SAP system is configured to send emails. This can be checked in transaction code SCOT (SAPconnect Administration).
  Verify that the SMTP settings are correctly configured and that the email server is reachable.
  
  
  
  Set Up Default Email Address:
  
  If the report is being sent to multiple users or a distribution list, ensure that a default email address is set up in the report configuration or in the job scheduling settings.
  
  
  
  Test Email Functionality:
  
  You can test the email functionality by sending a test email from the SAP system. This can be done in transaction code SOST (SAPconnect Send Requests) to check if emails are being sent successfully.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to receive emails and that there are no restrictions in place.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SOST: SAPconnect Send Requests
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring email settings and user profiles.
  Support: If the issue persists after checking the above settings, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully schedule the background report shipment.