How To Fix CM_EHFND_CTRL100 - You cannot delete question &1; question is used elsewhere

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_CTRL -

• Message number: 100

• Message text: You cannot delete question &1; question is used elsewhere

What causes this issue?

You want to delete a question that is used in other objects.

System Response

To prevent inconsistency, the question is not deleted.

How to fix this error?

Use the where-used list to find the objects that use the question. After
you delete the question from these objects, you can delete the question
itself.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_CTRL100 - You cannot delete question &1; question is used elsewhere ?

  The SAP error message CM_EHFND_CTRL100 indicates that you are trying to delete a question (likely in the context of a survey, questionnaire, or similar application) that is currently being used in another context or object within the system. This is a common issue when dealing with data dependencies in SAP, where certain objects cannot be deleted if they are still referenced elsewhere.
  Cause:
  The primary cause of this error is that the question you are attempting to delete is linked to other objects, such as:
  
  Surveys or questionnaires that include the question.
  Responses or data entries that reference the question.
  Other configurations or settings that depend on the question.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Dependencies: 
  
  Check where the question is being used. This may involve reviewing surveys, questionnaires, or any other related objects that might reference the question.
  Use transaction codes or reports that can help you find dependencies. For example, you might look for a report that lists all questions and their usages.
  
  
  
  Remove References:
  
  Once you identify where the question is being used, you will need to either remove the question from those objects or delete the objects that reference the question.
  If the question is part of a survey, you may need to edit the survey to remove the question before you can delete it.
  
  
  
  Delete the Question:
  
  After ensuring that the question is no longer referenced anywhere, attempt to delete the question again.
  
  
  
  Check for Additional Locks:
  
  Sometimes, there may be additional locks or settings preventing deletion. Ensure that no other users are currently using the question or that there are no active sessions that might be causing the lock.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for the specific module you are working with (e.g., SAP SuccessFactors, SAP CRM) to understand how questions and surveys are managed.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  Testing: If you are working in a development or test environment, consider testing the deletion process there first to avoid impacting production data.
  
  By following these steps, you should be able to identify the cause of the error and take the necessary actions to resolve it.