How To Fix CM_EHFND_CRRF060 - CRV &2 assigned to CCI &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_CRRF - Messages for PS&S Runtime Framework

• Message number: 060

• Message text: CRV &2 assigned to CCI &1.

What causes this issue?

Compliance requirement version <ZK>&V2&</> has been assigned to chemical
compliance information <ZK>&V1&</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_CRRF060 - CRV &2 assigned to CCI &1. ?

  The SAP error message CM_EHFND_CRRF060 typically relates to issues with the configuration of the Customer Relationship Management (CRM) system, particularly in the context of the Customer Interaction Center (CIC) or related functionalities. The error message indicates that there is a problem with the assignment of a certain configuration or resource.
  Cause:
  The error message "CRV &2 assigned to CCI &1" suggests that there is a conflict or an issue with the assignment of a certain resource (CRV) to a Customer Interaction Center (CCI). This could be due to:
  
  Incorrect Configuration: The resource may not be properly configured in the system.
  Missing Data: Required data for the resource or the CCI may be missing or incomplete.
  Incompatibility: The resource may not be compatible with the CCI settings or requirements.
  Authorization Issues: There may be authorization issues preventing the assignment from being processed correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for both the resource (CRV) and the Customer Interaction Center (CCI). Ensure that all necessary parameters are correctly set.
  
  
  Validate Data: Ensure that all required data for the resource and CCI is complete and accurate. This includes checking for any missing fields or incorrect entries.
  
  
  Review Compatibility: Verify that the resource is compatible with the CCI. Check for any documentation or guidelines that specify compatibility requirements.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the assignment. You may need to consult with your SAP security team to verify user roles and permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Testing: After making any changes, test the assignment again to see if the error persists.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and CIC for detailed configuration guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists after troubleshooting, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message CM_EHFND_CRRF060.