How To Fix CM_EHFND_CRR021 - User does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_CRR - Messages for Compliance Requirement Result

• Message number: 021

• Message text: User does not exist.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_CRR021 - User does not exist. ?

  The SAP error message CM_EHFND_CRR021 indicates that a user does not exist in the system. This error typically arises in scenarios where a user is being referenced in a process, such as during the execution of a transaction, workflow, or when trying to access certain functionalities that require user authentication.
  Causes:
  
  User Not Created: The user account has not been created in the SAP system.
  User Deactivation: The user account exists but has been deactivated or locked.
  Incorrect User ID: The user ID being referenced is misspelled or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing the user.
  System Configuration: There may be issues with the configuration of user management or integration with external systems (like LDAP).
  
  Solutions:
  
  
  Check User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user ID exists.
  If the user does not exist, create a new user.
  
  
  
  User Activation:
  
  If the user exists but is locked or inactive, unlock or activate the user account in transaction SU01.
  
  
  
  Verify User ID:
  
  Ensure that the user ID being referenced is correct. Check for any typos or discrepancies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  System Configuration:
  
  If the system is integrated with an external user management system (like LDAP), ensure that the integration is functioning correctly and that users are being synchronized properly.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or information that might provide more context about the issue.
  
  
  
  Related Information:
  
  User Management: Familiarize yourself with user management in SAP, including roles, profiles, and authorizations.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address specific issues related to user management or the error message.
  Documentation: Review SAP documentation related to user administration and authorization concepts for a better understanding of how users are managed in the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.