How To Fix CM_EHFND_COMN114 - Cannot send e-mail; enter an e-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_COMN - Commonly Used Messages

• Message number: 114

• Message text: Cannot send e-mail; enter an e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_COMN114 - Cannot send e-mail; enter an e-mail address ?

  The SAP error message CM_EHFND_COMN114 indicates that the system is unable to send an email because an email address has not been provided. This error typically occurs in scenarios where an email notification or communication is expected, but the necessary recipient information is missing.
  Cause:
  
  Missing Email Address: The most common cause is that the email address field is empty or not filled in the relevant transaction or configuration.
  Incorrect Configuration: The email sending configuration in SAP may not be set up correctly, leading to issues when trying to send emails.
  User Profile Issues: The user profile may not have a valid email address associated with it.
  Missing Data in Business Partner: If the email is being sent in relation to a business partner, the email address may not be maintained in the business partner master data.
  
  Solution:
  
  Enter Email Address: Ensure that the email address is entered in the relevant field. This could be in a transaction, user profile, or business partner data.
  Check User Profile: Go to the user profile settings and verify that a valid email address is maintained for the user.
  Maintain Business Partner Data: If the email is related to a business partner, check the business partner master data and ensure that the email address is filled in.
  Configuration Check: Review the email configuration settings in SAP (e.g., transaction SCOT for SMTP settings) to ensure that the system is properly configured to send emails.
  Testing: After making the necessary changes, perform a test to ensure that the email can be sent successfully.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to maintain email addresses or SU01 (User Maintenance) to check user profiles.
  Email Configuration: Familiarize yourself with the email configuration settings in SAP, particularly in the context of the SAPconnect (transaction SCOT) for sending emails.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to email sending errors.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.