How To Fix CM_EHFND_COMN066 - Cannot navigate to selected assessment step


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHFND_COMN - Commonly Used Messages

  • Message number: 066

  • Message text: Cannot navigate to selected assessment step

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHFND_COMN066 - Cannot navigate to selected assessment step ?

    The SAP error message CM_EHFND_COMN066: Cannot navigate to selected assessment step typically occurs in the context of SAP SuccessFactors or other SAP applications that involve assessment processes, such as performance management or talent management. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Authorization Issues: The user may not have the necessary permissions to access the selected assessment step.
    2. Configuration Errors: There may be misconfigurations in the assessment process or workflow settings.
    3. Data Integrity Issues: Missing or incorrect data related to the assessment step can prevent navigation.
    4. System Bugs: There may be bugs or issues in the specific version of the SAP application being used.
    5. Browser Compatibility: Sometimes, the browser being used may not be fully compatible with the SAP application.

    Solutions:

    1. Check User Permissions:

      • Ensure that the user has the appropriate roles and permissions to access the assessment step. This can be done by reviewing the user’s role assignments in the system.
    2. Review Configuration Settings:

      • Check the configuration settings for the assessment process. Ensure that all necessary steps are correctly defined and that there are no missing links in the workflow.
    3. Validate Data:

      • Look for any missing or incorrect data related to the assessment. This includes checking for any required fields that may not be filled out.
    4. Clear Cache and Cookies:

      • Sometimes, clearing the browser cache and cookies can resolve navigation issues. After clearing, try accessing the assessment step again.
    5. Try a Different Browser:

      • If the issue persists, try accessing the application using a different web browser to rule out browser compatibility issues.
    6. Check for System Updates:

      • Ensure that the SAP system is up to date with the latest patches and updates. Sometimes, bugs are fixed in newer versions.
    7. Consult SAP Support:

      • If none of the above solutions work, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about the issue.

    Related Information:

    • SAP Notes and Documentation: Check SAP Notes for any known issues related to this error message. SAP frequently publishes notes that provide solutions or workarounds for specific error messages.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and found solutions.
    • Training and Resources: Ensure that users are trained on how to navigate the assessment process correctly, as user error can sometimes lead to navigation issues.

    By following these steps, you should be able to diagnose and potentially resolve the error message CM_EHFND_COMN066.

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