How To Fix CM_EHFND_CNS_TM061 - &1 tasks were not forwarded.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_CNS_TM - Message Class for the Task Management Consumption

• Message number: 061

• Message text: &1 tasks were not forwarded.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_CNS_TM061 - &1 tasks were not forwarded. ?

  The SAP error message CM_EHFND_CNS_TM061 typically indicates that there was an issue with task forwarding in the context of the SAP Cloud for Customer (C4C) or SAP Customer Experience solutions. The message states that a certain number of tasks (indicated by &1) were not forwarded, which can disrupt workflow processes.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the task forwarding settings or in the workflow rules that govern how tasks are assigned and forwarded.
  User Permissions: The user attempting to forward the tasks may not have the necessary permissions to perform this action.
  System Errors: There could be underlying system errors or connectivity issues that prevent the tasks from being forwarded.
  Task Status: The tasks may be in a status that does not allow them to be forwarded (e.g., already completed or canceled).
  Technical Issues: There may be bugs or issues in the SAP system that need to be addressed by SAP support.
  
  Solutions:
  
  Check Configuration: Review the task forwarding configuration settings in the SAP system to ensure they are set up correctly.
  Verify User Permissions: Ensure that the user has the appropriate roles and permissions to forward tasks.
  Review Task Status: Check the status of the tasks that are not being forwarded to ensure they are eligible for forwarding.
  System Logs: Check system logs for any additional error messages or warnings that could provide more context about the failure.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system bug or requires deeper technical investigation.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for task management and workflow processes to understand the expected behavior and configuration settings.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the CM_EHFND_CNS_TM061 error message.