How To Fix CM_EHFND_BO_TDEF028 - User not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHFND_BO_TDEF - Message Class for the Task Definition BO

  • Message number: 028

  • Message text: User not found

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHFND_BO_TDEF028 - User not found ?

    The SAP error message CM_EHFND_BO_TDEF028: User not found typically indicates that the system is unable to locate a user in the backend system or the user is not properly defined in the context of the operation being performed. This error can occur in various scenarios, such as when trying to access a business object or when performing operations that require user authentication.

    Causes:

    1. User Not Created: The user may not exist in the system or may not have been created properly.
    2. User Deactivation: The user might be deactivated or locked in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action.
    4. Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
    5. System Configuration: There may be issues with the configuration of the system that prevents the user from being recognized.

    Solutions:

    1. Check User Existence:

      • Verify that the user exists in the system by checking the user management transaction (e.g., SU01).
      • If the user does not exist, create the user.
    2. User Activation:

      • If the user exists but is locked or deactivated, unlock or activate the user account.
    3. Verify User ID:

      • Ensure that the user ID being used is correct and matches the one in the system.
    4. Check Authorizations:

      • Review the user's roles and authorizations to ensure they have the necessary permissions to perform the action.
    5. System Logs:

      • Check system logs (e.g., SLG1) for any additional error messages or information that might provide more context about the issue.
    6. Configuration Review:

      • If the issue persists, review the configuration settings related to user management and authentication in the SAP system.
    7. Consult Documentation:

      • Refer to SAP documentation or support notes related to the specific business object or functionality you are working with for any known issues or additional troubleshooting steps.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Management: Familiarize yourself with user management transactions in SAP, such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System).
    • Authorization Concepts: Understanding the role-based access control in SAP can help in troubleshooting authorization-related issues.

    If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with SAP support for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant