How To Fix CM_EHFND_BO_CRQ078 - Reason for request of &1 changed from 'new product' to 'new process'.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_BO_CRQ - Messages for Chemical Compliance Request

• Message number: 078

• Message text: Reason for request of &1 changed from 'new product' to 'new process'.

What causes this issue?

A compliance view has been assigned to this request. For manually
created requests and requests created from material master the reason
changes from 'new product' to 'new process' in case the requested
process is not yet assessed in the compliance view.

System Response

The reason for request changed to 'new process'.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_BO_CRQ078 - Reason for request of &1 changed from 'new product' to 'new process'. ?

  The SAP error message CM_EHFND_BO_CRQ078 indicates that there has been a change in the request type for a business object, specifically from 'new product' to 'new process'. This typically occurs in the context of SAP's Enterprise Architecture or Product Lifecycle Management (PLM) modules, where business objects are used to manage product data and processes.
  Cause:
  The error is triggered when a request that was initially categorized as a 'new product' is modified to be treated as a 'new process'. This can happen due to various reasons, such as:
  
  User Input Error: A user may have inadvertently changed the request type during data entry or processing.
  System Configuration: Changes in system settings or configurations that affect how requests are categorized.
  Workflow Changes: Modifications in the workflow or business process that dictate how requests should be handled.
  Data Integrity Issues: Conflicts or inconsistencies in the data that lead to a misclassification of the request.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Request: Check the details of the request to understand why it was changed from 'new product' to 'new process'. Look for any recent changes made by users or system processes.
  
  
  Correct the Request Type: If the change was made in error, revert the request type back to 'new product'. This may involve editing the request in the relevant SAP transaction or application.
  
  
  Check User Permissions: Ensure that users have the appropriate permissions to make changes to request types. If necessary, adjust user roles or permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on handling business object requests and understanding the implications of changing request types.
  
  
  Contact Support: If the issue persists or if you are unsure about the changes, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to business object management, such as CRMD_ORDER for managing change requests.
  Training and Documentation: Ensure that users are trained on the correct procedures for entering and managing requests in SAP to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.