How To Fix CM_EHFND_BO_CRQ053 - Related requests couldn't be updated due to locked delivery "&1".


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHFND_BO_CRQ - Messages for Chemical Compliance Request

  • Message number: 053

  • Message text: Related requests couldn't be updated due to locked delivery "&1".

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHFND_BO_CRQ053 - Related requests couldn't be updated due to locked delivery "&1". ?

    The SAP error message CM_EHFND_BO_CRQ053 indicates that there are related requests that could not be updated because the delivery document (identified by "&1") is currently locked. This typically occurs in scenarios where multiple users or processes are trying to access or modify the same delivery document simultaneously, leading to a lock situation.

    Cause:

    1. Document Locking: The delivery document is locked by another user or process. SAP uses locking mechanisms to prevent data inconsistencies when multiple users attempt to modify the same data.
    2. Long-running Transactions: If a transaction takes too long to complete, it can hold locks longer than expected, causing other requests to fail.
    3. Background Jobs: Background jobs that are processing the same delivery document can also lead to locking issues.
    4. System Performance Issues: High system load or performance issues can exacerbate locking problems.

    Solution:

    1. Identify the Lock: Use transaction code SM12 to check for locks on the delivery document. You can filter by the document number to see which user or process is holding the lock.
    2. Release the Lock: If you identify a lock that is no longer needed (e.g., a user has left the session open), you can manually release it from SM12. However, be cautious when doing this, as it may lead to data inconsistencies if the other process is still active.
    3. Retry the Operation: After the lock is released, retry the operation that caused the error.
    4. Optimize Processes: Review the processes that are accessing the delivery document to ensure they are efficient and do not hold locks longer than necessary.
    5. Increase System Resources: If locking issues are frequent, consider increasing system resources or optimizing the database to improve performance.
    6. Consult SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks.
      • SM21: To check system logs for any related errors or warnings.
      • ST22: To check for dumps that may provide additional context.
    • Documentation: Review SAP documentation related to locking mechanisms and best practices for managing concurrent access to documents.
    • User Training: Ensure that users are trained on how to properly close sessions and avoid leaving transactions open longer than necessary.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.

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