How To Fix CM_EHFND_BO_CRQ011 - The referenced material does not have the logistics role 'sold'.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_BO_CRQ - Messages for Chemical Compliance Request

• Message number: 011

• Message text: The referenced material does not have the logistics role 'sold'.

What causes this issue?

The compliance request references the material &V1&. This material has
not assigned the <ZK>Sold</><ZH> </>logistics role.

System Response

The assessment of the <ZK>Sell In</> business process is not possible.

How to fix this error?

Ask your product stewardship specialist to add the required logistics
role for the packaged product of material &V1&. Alternatively<(>,<)>
reject the compliance request.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_BO_CRQ011 - The referenced material does not have the logistics role 'sold'. ?

  The SAP error message CM_EHFND_BO_CRQ011 indicates that the referenced material does not have the logistics role 'sold'. This typically occurs in the context of SAP's Enterprise Resource Planning (ERP) system, particularly when dealing with materials that are intended for sales processes.
  Cause:
  The error arises when you attempt to perform an operation (like creating a sales order, sales quotation, etc.) on a material that is not set up correctly in the system. Specifically, the material lacks the necessary logistics role that designates it as a "sold" item. This can happen for several reasons:
  
  Material Master Configuration: The material master record may not have been configured to include the sales organization data or the sales view.
  Material Type: The material type assigned to the material may not be appropriate for sales transactions.
  Sales Organization Assignment: The material may not be assigned to the relevant sales organization or distribution channel.
  Status of the Material: The material could be inactive or blocked for sales.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Material Master Data:
  
  Go to the Material Master (Transaction Code: MM03).
  Enter the material number and check the views available.
  Ensure that the Sales Organization and Distribution Channel views are maintained.
  
  
  
  Maintain Sales Data:
  
  If the sales view is missing, you can create or update it using Transaction Code: MM02.
  Ensure that the 'Sales Org. Data' is filled out correctly, including the sales unit, pricing, and other relevant fields.
  
  
  
  Verify Material Type:
  
  Check if the material type is appropriate for sales. If not, you may need to change the material type or create a new material with the correct type.
  
  
  
  Check Sales Organization Assignment:
  
  Ensure that the material is assigned to the correct sales organization and distribution channel.
  
  
  
  Review Material Status:
  
  Check if the material is blocked for sales or inactive. If so, you may need to unblock it or activate it.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: MM01 (Create Material), MM02 (Change Material), MM03 (Display Material).
  Material Master Views: Ensure that the relevant views (Sales Org Data, Basic Data, etc.) are properly maintained.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the material is correctly set up for sales transactions in SAP.