How To Fix CM_EHFND_BO_CCI045 - Request with reference to a logistics document can only have one country.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_BO_CCI - Message Class for BO Chemical Compliance Info

• Message number: 045

• Message text: Request with reference to a logistics document can only have one country.

What causes this issue?

The compliance request has a reference to a logistics document. Such
requests may only have assigned one country to verify. You cannot assign
additional countries to verify.

System Response

Action is aborted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_BO_CCI045 - Request with reference to a logistics document can only have one country. ?

  The SAP error message CM_EHFND_BO_CCI045 indicates that there is an issue with a request that references a logistics document, specifically that it can only have one country associated with it. This error typically arises in scenarios involving business objects in SAP, particularly when dealing with logistics documents such as purchase orders, sales orders, or delivery documents.
  Cause:
  The error is caused by the system detecting multiple country codes in the request that references a logistics document. In SAP, certain business processes and documents are expected to be associated with a single country to maintain data integrity and ensure compliance with legal and business requirements. When the system encounters multiple country codes, it raises this error to prevent further processing.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Logistics Document: Review the logistics document (e.g., purchase order, sales order) that is being referenced in the request. Ensure that all line items or relevant data are associated with the same country.
  
  
  Data Consistency: Ensure that the data being sent in the request is consistent. If you are working with multiple items, verify that they all belong to the same country. If they do not, you may need to split the request into separate requests for each country.
  
  
  Review Configuration: Check the configuration settings in your SAP system related to the business object and logistics documents. Ensure that there are no settings that allow for multiple countries in a single request.
  
  
  Debugging: If you have access to debugging tools, you can trace the request to identify where the multiple country codes are being introduced. This may involve looking at the data being passed in the request and identifying any discrepancies.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific business object you are working with. There may be additional guidelines or best practices for handling logistics documents.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional insights or patches that can help resolve the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Business Object Documentation: Review the documentation for the specific business object you are working with to understand its requirements and constraints.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.