How To Fix CM_EHFND_BO_CCI038 - Logistic roles of a compliance view are inconsistent.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_BO_CCI - Message Class for BO Chemical Compliance Info

• Message number: 038

• Message text: Logistic roles of a compliance view are inconsistent.

What causes this issue?

Product &V2& can't be found because the compliance view types or the
logistics roles are inconsistent.

System Response

For the compliance view with internal number &V1&, the type of view or
the assigned logistics roles are not set consistently.
The following rules apply:
The compliance view type must be set to <LS>Packaged Product</> or to
<LS>Bulk</>.
At least one logistics role must be set.
If the role<LS> Sold</> is set, the role<LS> Transported</> must also be
set.
A compliance view of type <LS>Packaged Product</> must not contain the
role <LS>Produced</>.

How to fix this error?

Check the data and ensure consistency.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_BO_CCI038 - Logistic roles of a compliance view are inconsistent. ?

  The SAP error message CM_EHFND_BO_CCI038 indicates that there is an inconsistency in the logistic roles of a compliance view. This typically occurs in the context of SAP's compliance management or governance, risk, and compliance (GRC) solutions, where business objects (BO) are used to manage compliance-related data.
  Cause:
  The inconsistency can arise from several factors, including:
  
  Configuration Issues: The roles assigned to the compliance view may not align with the expected roles defined in the system.
  Data Integrity Problems: There may be missing or incorrect data in the underlying tables that define the relationships between business objects and their roles.
  Changes in Business Processes: If there have been recent changes in business processes or role definitions, the compliance view may not have been updated accordingly.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), inconsistencies may occur if the transport was not executed correctly.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Role Assignments: Review the role assignments for the compliance view in question. Ensure that all required roles are correctly assigned and that there are no missing roles.
  
  
  Validate Configuration: Go through the configuration settings related to the compliance view and ensure that they are set up correctly. This may involve checking the customizing settings in the SAP system.
  
  
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the underlying data. This may involve using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  
  
  Review Change Logs: If recent changes were made, review the change logs to identify any modifications that could have led to the inconsistency. This may help in pinpointing the root cause.
  
  
  Recreate the Compliance View: If the issue persists, consider recreating the compliance view. This can sometimes resolve underlying issues that are not easily identifiable.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific compliance view and error message for any additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that your team is trained on the compliance management processes and understands the importance of maintaining data integrity and role assignments.
  
  By following these steps, you should be able to identify and resolve the inconsistency related to the logistic roles of the compliance view in SAP.