How To Fix CM_EHFND_API_CCI023 - &1: Product &2 is not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHFND_API_CCI - Messages for chemical compliance view API

  • Message number: 023

  • Message text: &1: Product &2 is not found

  • Show details Hide details
  • What causes this issue?

    The product &V2& of the object &V3& with &V1& number was not found.

    System Response

    The system does not assign the product.
    The system stops processing of the object &V3& with &V1& number.

    How to fix this error?

    Ensure that the product &V2& exists in the system.
    Try to transfer data of object &V3& with &V1& number again.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHFND_API_CCI023 - &1: Product &2 is not found ?
    The SAP error message CM_EHFND_API_CCI023 typically indicates that a specific product (identified by the product ID or code) could not be found in the system. This error is often encountered in the context of SAP's Customer Management or similar modules where product data is essential for processing transactions or requests.
    
    Cause: Product Not Created: The product you are trying to access or reference has not been created in the system. Incorrect Product ID: The product ID or code you are using may be incorrect or misspelled. Data Synchronization Issues: If your system is integrated with other systems (like CRM or external databases), there may be synchronization issues leading to the product not being available. Authorization Issues: The user may not have the necessary permissions to view or access the product data. Inactive Product: The product may exist but is marked as inactive or obsolete in the system.
    Solution: Verify Product Existence: Check if the product ID exists in

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