How To Fix CM_EHENV_MDEF062 - Cannot send notification; a supervisor is not set for data collection &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHENV_MDEF -

• Message number: 062

• Message text: Cannot send notification; a supervisor is not set for data collection &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHENV_MDEF062 - Cannot send notification; a supervisor is not set for data collection &1 ?

  The SAP error message CM_EHENV_MDEF062 indicates that a notification cannot be sent because a supervisor is not set for the data collection object specified (denoted by &1). This error typically arises in the context of SAP's Environment, Health, and Safety (EHS) module, particularly when dealing with notifications related to data collection processes.
  Cause:
  The primary cause of this error is that the system is attempting to send a notification (such as an alert or report) related to a data collection event, but it cannot find a designated supervisor for the specific data collection object. This could happen due to:
  
  Missing Supervisor Assignment: The supervisor for the data collection object has not been assigned in the system.
  Incorrect Configuration: The configuration settings for the data collection process may not be set up correctly.
  Data Collection Object Issues: The data collection object itself may not be properly defined or may be inactive.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Supervisor Assignment:
  
  Navigate to the relevant data collection object in the SAP system.
  Verify if a supervisor is assigned. If not, assign a supervisor to the data collection object.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for the data collection process is correct. This may involve checking the settings in the EHS module to ensure that notifications are set up properly.
  
  
  
  Validate Data Collection Object:
  
  Check the status of the data collection object. Ensure that it is active and properly defined in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on how to assign supervisors and configure notifications in the EHS module.
  
  
  
  Testing:
  
  After making the necessary changes, test the notification process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as EHS00 or EHS01 to access the relevant EHS configuration settings.
  User Roles: Ensure that the user has the necessary permissions to assign supervisors and modify data collection objects.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.