How To Fix CM_EHENV_MDEF057 - Skipping data collection &1; time zone not set

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHENV_MDEF -

• Message number: 057

• Message text: Skipping data collection &1; time zone not set

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHENV_MDEF057 - Skipping data collection &1; time zone not set ?

  The SAP error message CM_EHENV_MDEF057 indicates that data collection is being skipped because the time zone is not set for the environment. This error typically occurs in the context of SAP's monitoring and data collection processes, particularly in the SAP Cloud ALM or SAP Solution Manager environments.
  Cause:
  The primary cause of this error is that the time zone configuration for the environment or system is not defined. This can happen if:
  
  The time zone settings were not configured during the initial setup of the system.
  The time zone settings were inadvertently changed or removed.
  There is a misconfiguration in the system settings or environment settings.
  
  Solution:
  To resolve the error, you need to set the time zone for the environment. Here are the steps to do this:
  
  
  Access the Environment Settings:
  
  Log in to your SAP system (e.g., SAP Cloud ALM or SAP Solution Manager).
  Navigate to the environment or system settings where the error is occurring.
  
  
  
  Set the Time Zone:
  
  Look for the option to configure the time zone. This is usually found under system settings or environment settings.
  Select the appropriate time zone from the list. Ensure that it matches the geographical location of your operations or the intended time zone for data collection.
  
  
  
  Save Changes:
  
  After setting the time zone, save the changes.
  It may be necessary to restart the monitoring services or the system for the changes to take effect.
  
  
  
  Verify Configuration:
  
  After making the changes, verify that the time zone is correctly set and that the error message no longer appears during data collection.
  
  
  
  Test Data Collection:
  
  Initiate a data collection process to ensure that it runs successfully without skipping due to the time zone issue.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for your specific version of SAP Cloud ALM or SAP Solution Manager for detailed instructions on configuring environment settings.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By ensuring that the time zone is correctly configured, you should be able to resolve the CM_EHENV_MDEF057 error and allow data collection to proceed without issues.