How To Fix CM_EAM_TL_API107 - Hierarchical task list root node missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EAM_TL_API - Message class for eam task list API

• Message number: 107

• Message text: Hierarchical task list root node missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EAM_TL_API107 - Hierarchical task list root node missing ?

  The SAP error message CM_EAM_TL_API107 with the description "Hierarchical task list root node missing" typically occurs in the context of managing task lists in SAP, particularly when dealing with hierarchical task lists in the Enterprise Asset Management (EAM) module.
  Cause:
  This error usually arises when the system is unable to find the root node of a hierarchical task list. The root node is essential as it serves as the starting point for the hierarchy of tasks. Possible causes include:
  
  Missing or Incomplete Data: The root node may not have been created or may have been deleted inadvertently.
  Incorrect Configuration: There may be issues with the configuration of the task list or the hierarchy itself.
  Authorization Issues: The user may not have the necessary permissions to access the root node.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the system from locating the root node.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Task List Configuration:
  
  Verify that the hierarchical task list has been correctly configured and that the root node exists.
  Use transaction codes like IA05 (Display Task List) or IA01 (Create Task List) to check the status of the task list.
  
  
  
  Create or Restore the Root Node:
  
  If the root node is missing, you may need to create it again using the appropriate transaction code.
  Ensure that all necessary data is filled in correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manage the task lists. You may need to consult with your SAP security team.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the task list data to identify any discrepancies. This may involve using specific SAP reports or tools designed for data integrity checks.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IA01, IA02, IA05, and IA06 for creating, changing, displaying, and deleting task lists.
  Documentation: Review SAP documentation related to hierarchical task lists and EAM for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CM_EAM_TL_API107 error effectively.