How To Fix CM_COD_CUST_MAT_INFO009 - Outbound IDoc &1 created for Material &2.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_COD_CUST_MAT_INFO - Error text : Customer Material Info

  • Message number: 009

  • Message text: Outbound IDoc &1 created for Material &2.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_COD_CUST_MAT_INFO009 - Outbound IDoc &1 created for Material &2. ?

    The SAP error message CM_COD_CUST_MAT_INFO009 typically indicates that an outbound IDoc (Intermediate Document) has been created for a specific material, but there may be issues related to the data or configuration that need to be addressed. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Data Inconsistency: The material master data may be incomplete or inconsistent, leading to issues when generating the IDoc.
    2. Configuration Issues: There may be configuration settings in the system that are not properly set up for the IDoc processing.
    3. Missing Master Data: Required master data (like customer or vendor information) may be missing or not properly maintained.
    4. IDoc Processing Errors: There could be errors in the IDoc processing logic or mapping that prevent successful transmission.

    Solution:

    1. Check Material Master Data:

      • Ensure that the material master data for the specified material (&2) is complete and accurate. Check for missing fields or incorrect entries.
      • Use transaction code MM03 to view the material master data.
    2. Review IDoc Configuration:

      • Verify the configuration settings for IDoc processing in transaction WE20 (Partner Profiles) and WE21 (Port Definition).
      • Ensure that the correct message type and IDoc type are being used for the outbound processing.
    3. Check for Missing Master Data:

      • Ensure that all necessary master data related to the material is maintained, including customer and vendor data.
      • Use transaction codes like XD03 (Customer) or MK03 (Vendor) to check the relevant master data.
    4. Monitor IDoc Status:

      • Use transaction WE02 or WE05 to monitor the status of the IDoc. Look for any errors or warnings that may provide more context on the issue.
      • If the IDoc is in error status, analyze the error messages for further troubleshooting.
    5. Debugging:

      • If the issue persists, consider debugging the IDoc processing logic to identify any specific points of failure in the code.
    6. Consult Documentation:

      • Review SAP documentation or notes related to the specific IDoc type and message type for any known issues or additional configuration steps.

    Related Information:

    • IDoc Types: Familiarize yourself with the IDoc types relevant to your business process (e.g., MATMAS for material master data).
    • Message Types: Understand the message types used in your IDoc processing and their configurations.
    • SAP Notes: Check SAP Notes for any updates or patches that may address known issues related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as WE30 (IDoc Types), WE60 (IDoc Documentation), and BD87 (Reprocess IDocs).

    By following these steps, you should be able to identify and resolve the issue related to the error message CM_COD_CUST_MAT_INFO009. If the problem persists, consider reaching out to your SAP support team for further assistance.

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