How To Fix CM_CBESCOM_INB157 - Internal error while reading phrases

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM_INB - Message Class for ESComXML Inbound Processing

• Message number: 157

• Message text: Internal error while reading phrases

What causes this issue?

The system could not extract the phrase data.

System Response

INCLUDE NA_ABORT_PROCESSING OBJECT DOKU ID TX

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

The error occurred at the following location:
&V1&
&V2&
&V3&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM_INB157 - Internal error while reading phrases ?

  The SAP error message CM_CBESCOM_INB157, which indicates an "Internal error while reading phrases," typically arises in the context of SAP's Customer Relationship Management (CRM) or other modules that utilize phrases for various functionalities, such as text management or communication.
  Cause:
  
  Data Corruption: The internal error may be due to corrupted data in the database related to phrases or texts.
  Configuration Issues: Incorrect configuration settings in the system that manage phrases or texts can lead to this error.
  Missing Phrases: If the system is trying to access a phrase that does not exist or has been deleted, it may trigger this error.
  System Bugs: There may be bugs in the SAP version you are using that lead to this error under certain conditions.
  
  Solution:
  
  
  Check for Data Integrity: 
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for any inconsistencies or missing entries related to phrases.
  Look for tables like TSPH (Phrase Management) or similar, depending on your specific implementation.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for phrase management are correctly set up. This can be done through transaction SPRO (SAP Project Reference Object) and navigating to the relevant configuration areas.
  
  
  
  Recreate Missing Phrases:
  
  If you identify that certain phrases are missing, you may need to recreate them. This can be done through transaction CMC1 (Phrase Management) or similar.
  
  
  
  Check for Notes and Patches:
  
  Search the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve underlying bugs.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  SAP Notes: Always check for SAP Notes related to your specific version of SAP, as they may contain fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing phrases and texts in SAP.
  Documentation: Review SAP documentation for the specific module you are working with to understand how phrases are managed and any common issues that may arise.
  
  By following these steps, you should be able to diagnose and potentially resolve the CM_CBESCOM_INB157 error in your SAP system.