How To Fix CM_CBESCOM_INB037 - Extended ESComXML check was not started in the background

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM_INB - Message Class for ESComXML Inbound Processing

• Message number: 037

• Message text: Extended ESComXML check was not started in the background

What causes this issue?

The system could not start the extended ESComXML check in the
background. The job 'SAP_START_EHS_ESCOM_PLAUS_CHECK' for background p
rocessing of the extended ESComXML check has not started.

System Response

The ESComXML file is not checked and remains in the processing status
<LS>New</>.

How to fix this error?

You can start the check again from the menu <LS>Extras -> Check ESComXML
File</>.
INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Investigate why the job 'SAP_START_EHS_ESCOM_PLAUS_CHECK' for background
processing of the extended ESComXML check could not be started.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM_INB037 - Extended ESComXML check was not started in the background ?

  The SAP error message CM_CBESCOM_INB037 indicates that the Extended ESComXML check was not started in the background. This error typically arises in the context of SAP's Extended Services Communication (ESCom) framework, which is used for handling communication between different systems or components.
  Cause:
  
  Configuration Issues: The background job responsible for initiating the ESComXML check may not be properly configured or scheduled.
  Authorization Problems: The user or process attempting to start the check may lack the necessary authorizations.
  System Performance: If the system is under heavy load, background jobs may not start as expected.
  Technical Errors: There may be underlying technical issues, such as missing components or incorrect settings in the SAP system.
  
  Solution:
  
  
  Check Background Job Configuration:
  
  Verify that the background job for the ESComXML check is correctly configured and scheduled. You can do this by navigating to transaction SM37 to check the status of background jobs.
  Ensure that the job is active and not in a canceled or finished state.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process has the necessary authorizations to execute the ESComXML check. You may need to consult with your SAP security team to verify and adjust authorizations.
  
  
  
  Monitor System Performance:
  
  Check the system performance and load. If the system is experiencing high load, consider optimizing performance or scheduling the job during off-peak hours.
  
  
  
  Check for Technical Issues:
  
  Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  Ensure that all necessary components and configurations for ESCom are in place.
  
  
  
  Re-run the Check Manually:
  
  If the background job is not starting, you can try to run the ESComXML check manually to see if it executes without issues. This can help identify if the problem is specific to the background job.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to ESCom and background job processing for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CM_CBESCOM_INB037 error message.