How To Fix CM_CBESCOM_INB031 - Import request cannot be processed; check the status

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM_INB - Message Class for ESComXML Inbound Processing

• Message number: 031

• Message text: Import request cannot be processed; check the status

What causes this issue?

You have attempted to process the import request and prepare the
ESComXML file for import. The current processing status <LS>&V1&</> does
not allow this.

System Response

The <LS>Prepare ESComXML File for Import</> dialog box does not open.

How to fix this error?

You can only prepare the ESComXML for import if the import request has
one of the following processing statuses:
<LS>Check Completed</>
<LS>Processing Started</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM_INB031 - Import request cannot be processed; check the status ?

  The SAP error message CM_CBESCOM_INB031 indicates that an import request cannot be processed due to an issue with its status. This error typically arises in the context of SAP Change and Transport System (CTS) when trying to import a transport request into a system.
  Causes:
  
  Transport Request Status: The transport request may be in a status that does not allow it to be processed, such as "Released" or "Modifiable" but not yet imported.
  Missing Dependencies: The transport request may depend on other requests that have not been imported yet.
  System Configuration Issues: There may be configuration issues in the transport landscape or the target system.
  Transport Directory Issues: Problems with the transport directory or transport files can also lead to this error.
  Authorization Issues: The user attempting to import the request may not have the necessary authorizations.
  
  Solutions:
  
  
  Check Transport Request Status:
  
  Go to transaction SE09 or SE10 to check the status of the transport request. Ensure that it is in a status that allows it to be imported (e.g., "Released").
  
  
  
  Check Dependencies:
  
  Verify if there are any other transport requests that need to be imported first. You can check the transport logs for any dependency issues.
  
  
  
  Review Transport Logs:
  
  Check the transport logs for any specific error messages or warnings that might provide more context on why the import cannot be processed.
  
  
  
  Correct Configuration:
  
  Ensure that the transport routes and configurations are correctly set up in the Transport Management System (TMS). You can check this in transaction STMS.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the import. You may need to consult with your SAP security team.
  
  
  
  Re-import the Request:
  
  If the request was previously imported and failed, you may need to delete the failed import and try to re-import the request.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error message. You can search for notes in the SAP Support Portal.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SE09 (Transport Organizer), SE10 (Transport Organizer - Modifiable), STMS (Transport Management System).
  Transport Management System (TMS): A tool used to manage transport requests and the transport landscape in SAP.
  SAP Notes: Regularly check for updates or patches that may resolve known issues related to transport requests.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CM_CBESCOM_INB031 error message.