How To Fix CM_CBESCOM057 - Product and article category missing in contributing scenario 'Consumer'

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_CBESCOM - Message Class for ESComXML Outbound Processing

• Message number: 057

• Message text: Product and article category missing in contributing scenario 'Consumer'

Schirmnachricht Nummer 081

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The contributing scenario <ZK>Consumer</>&V1& contains neither a <ZH>
Product Category</> (characteristic SAP_EHS_1027_001_PC in value
assignment type <ZH>Use and Exposure Scenario</> ( SAP_EHS_1027_001))
nor an <ZH>Article Category</> (characteristic SAP_EHS_1027_001_ARC
value assignment type <ZH>Use and Exposure Scenario</> (
SAP_EHS_1027_001)). Contributing scenario <ZK>Consumer </> however,
requires either a product or an article category.

System Response

How to fix this error?

Enter an article category and / or a product category in the value
assignment instance with the sort sequence &V2& in the contributing
scenario <ZK>Consumer</>&V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_CBESCOM057 - Product and article category missing in contributing scenario 'Consumer' ?

  The SAP error message CM_CBESCOM057 indicates that there is a missing product and article category in the contributing scenario for the 'Consumer' category. This error typically arises in the context of SAP's Master Data Governance (MDG) or Product Lifecycle Management (PLM) modules, where product data needs to be properly categorized for various business processes.
  Cause:
  
  
  Missing Data: The error usually occurs when the system expects a product or article category to be defined for a specific product but cannot find it. This can happen if:
  
  The product has not been assigned to any category.
  The category itself is not defined in the system.
  There is a mismatch between the expected categories and the ones defined in the system.
  
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the proper assignment of categories to products.
  
  
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing categories.
  
  
  Solution:
  
  
  Check Product Master Data: 
  
  Go to the product master data in SAP and verify if the product in question has a valid article category assigned.
  If not, assign the appropriate product and article category.
  
  
  
  Define Missing Categories:
  
  If the required category does not exist, you may need to create it in the system. This can typically be done through the relevant configuration transaction (e.g., using transaction codes like SPRO for configuration).
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for the contributing scenario 'Consumer' to ensure that it is set up correctly and that all necessary categories are included.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any other potential issues with product data that may be causing this error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing product data.
  SAP Notes: Search for SAP Notes related to CM_CBESCOM057 for any patches or updates that may address this issue.
  Training and Documentation: Ensure that users involved in data entry and management are trained on the importance of maintaining accurate product and article categories.
  
  By following these steps, you should be able to resolve the CM_CBESCOM057 error and ensure that your product data is correctly categorized in the SAP system.