How To Fix CM_BOV_SCC004 - Cannot save the interactive form in DMS

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_BOV_SCC - Messages for EHPRC_BOV_SCC

• Message number: 004

• Message text: Cannot save the interactive form in DMS

What causes this issue?

You are trying to save the interactive file. Usually, the file is saved
in the DMS. However, an error occurred while saving the interactive
form.

System Response

The dialog is kept open and the uses are not saved. The workflow process
is not completed.

How to fix this error?

Check why the interactive form cannot be stored, then try to save it
again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_BOV_SCC004 - Cannot save the interactive form in DMS ?

  The SAP error message CM_BOV_SCC004, which states "Cannot save the interactive form in DMS," typically occurs when there are issues related to the Document Management System (DMS) in SAP, particularly when trying to save an interactive form. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save documents in DMS.
  Incorrect Configuration: The DMS may not be properly configured to handle interactive forms.
  File Size Limitations: The document being saved may exceed the maximum file size allowed in DMS.
  Network Issues: Temporary network issues may prevent the form from being saved.
  Form Design Issues: There may be issues with the design of the interactive form itself, such as missing required fields or incorrect data types.
  System Errors: There could be underlying system errors or inconsistencies in the SAP environment.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save documents in DMS. This can be done by checking the user's roles and authorizations in the SAP system.
  Review DMS Configuration: Verify that the DMS is correctly configured to handle interactive forms. This includes checking settings related to document types and storage locations.
  Check File Size: Ensure that the document being saved does not exceed the maximum file size limit set in the DMS configuration.
  Test Network Connectivity: Check for any network issues that may be affecting the connection to the DMS.
  Validate Form Design: Review the interactive form for any design issues. Ensure that all required fields are filled out and that the data types are correct.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for DMS and interactive forms for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or requires deeper investigation.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CM_BOV_SCC004 in SAP.