How To Fix CM_BOMBOS020 - Errors occurred when initializing the user log

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_BOMBOS - BOMBOS

• Message number: 020

• Message text: Errors occurred when initializing the user log

What causes this issue?

The messages for the chosen function are written to a user log. The
initialization of this user log failed.

System Response

The activity you require cannot be performed.

Procedure for System Administrators

INCLUDE EHS_NA_ADMIN OBJECT DOKU ID TX
The error may be caused by the following:
You have no authorization for the user log.
The object or the subobject for the user log has not been created in
the system.
HINWEIS F_R _BERSETZUNG: LANGTEXT ENTSPRICHT NA C$168.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_BOMBOS020 - Errors occurred when initializing the user log ?

  The SAP error message CM_BOMBOS020, which indicates that errors occurred when initializing the user log, can be caused by several factors. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the user log or the relevant transaction.
  Configuration Problems: There may be issues with the configuration of the logging system or the user log settings.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can prevent the user log from being initialized.
  System Performance: If the system is under heavy load, it may not be able to initialize the user log properly.
  Missing or Incomplete Data: Required data for initializing the user log may be missing or incomplete.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the user log. You can do this by checking the user roles and profiles in transaction SU01.
  Review Configuration: Verify the configuration settings for the user log. This can include checking transaction codes related to logging and ensuring that they are set up correctly.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. This may involve checking for connectivity issues or running database consistency checks.
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Check for Missing Data: Investigate if there are any missing or incomplete data entries that could be causing the issue. This may involve checking logs or running reports to identify discrepancies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SM21 (System Log), and ST22 (Dump Analysis) to help diagnose the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP Basis team or SAP support for further investigation.