How To Fix CM_ARS_HEALTH_CHECK002 - Application component &1 - version differs from software component


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_ARS_HEALTH_CHECK - Messages from Health Check

  • Message number: 002

  • Message text: Application component &1 - version differs from software component

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_ARS_HEALTH_CHECK002 - Application component &1 - version differs from software component ?

    The SAP error message CM_ARS_HEALTH_CHECK002 indicates that there is a version mismatch between the application component and the software component in your SAP system. This error typically arises during system checks or health checks when the system detects that the installed version of a component does not match the expected version.

    Cause:

    1. Version Mismatch: The most common cause is that the application component (e.g., a specific module or add-on) is not aligned with the version of the software component it is supposed to work with. This can happen due to:

      • An upgrade of the software component without updating the application component.
      • Installation of a new application component that is not compatible with the existing software component version.
      • Manual changes or incorrect installations.
    2. Incorrect Configuration: Sometimes, the configuration settings may point to an incorrect version of the software component.

    Solution:

    1. Check Compatibility: Verify the compatibility of the application component with the software component version. You can refer to the SAP Product Availability Matrix (PAM) to check the supported versions.

    2. Update Components: If there is a version mismatch, you may need to:

      • Upgrade the application component to match the software component version.
      • Downgrade the software component if it is not feasible to upgrade the application component.
    3. Reinstall Components: In some cases, it may be necessary to reinstall the application component or the software component to ensure that they are correctly aligned.

    4. SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide guidance on how to resolve version conflicts.

    5. System Refresh: If the issue persists, consider performing a system refresh or a system copy to ensure that all components are in sync.

    6. Consult Documentation: Review the installation and upgrade documentation for both the application and software components to ensure that all steps were followed correctly.

    Related Information:

    • SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They can provide specific guidance based on your system configuration.
    • SAP Community: Engaging with the SAP Community can also be helpful, as other users may have encountered similar issues and can share their solutions.
    • System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the version mismatch causing the CM_ARS_HEALTH_CHECK002 error in your SAP system.

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