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Message type: E = Error
Message class: CM_ARS_HEALTH_CHECK - Messages from Health Check
Message number: 002
Message text: Application component &1 - version differs from software component
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CM_ARS_HEALTH_CHECK002
- Application component &1 - version differs from software component ?The SAP error message CM_ARS_HEALTH_CHECK002 indicates that there is a version mismatch between the application component and the software component in your SAP system. This error typically arises during system checks or health checks when the system detects that the installed version of a component does not match the expected version.
Cause:
Version Mismatch: The most common cause is that the application component (e.g., a specific module or add-on) is not aligned with the version of the software component it is supposed to work with. This can happen due to:
- An upgrade of the software component without updating the application component.
- Installation of a new application component that is not compatible with the existing software component version.
- Manual changes or incorrect installations.
Incorrect Configuration: Sometimes, the configuration settings may point to an incorrect version of the software component.
Solution:
Check Compatibility: Verify the compatibility of the application component with the software component version. You can refer to the SAP Product Availability Matrix (PAM) to check the supported versions.
Update Components: If there is a version mismatch, you may need to:
- Upgrade the application component to match the software component version.
- Downgrade the software component if it is not feasible to upgrade the application component.
Reinstall Components: In some cases, it may be necessary to reinstall the application component or the software component to ensure that they are correctly aligned.
SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide guidance on how to resolve version conflicts.
System Refresh: If the issue persists, consider performing a system refresh or a system copy to ensure that all components are in sync.
Consult Documentation: Review the installation and upgrade documentation for both the application and software components to ensure that all steps were followed correctly.
Related Information:
By following these steps, you should be able to identify and resolve the version mismatch causing the CM_ARS_HEALTH_CHECK002 error in your SAP system.
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