How To Fix CM_APS_ODA009 - No service information provided.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_APS_ODA - Open Discovery API

  • Message number: 009

  • Message text: No service information provided.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_APS_ODA009 - No service information provided. ?

    The SAP error message CM_APS_ODA009: No service information provided typically occurs in the context of SAP Advanced Planning and Optimization (APO) or SAP Integrated Business Planning (IBP) when there is an issue related to service information not being available for a particular planning object or process.

    Causes:

    1. Missing Service Master Data: The service master data may not be created or may be incomplete in the system.
    2. Configuration Issues: There may be configuration issues in the APO/IBP system that prevent the system from retrieving the necessary service information.
    3. Data Transfer Issues: If data is being transferred from another system (like SAP ERP), there may be issues with the data transfer process that result in missing service information.
    4. Authorization Issues: The user may not have the necessary authorizations to access the service information.

    Solutions:

    1. Check Service Master Data:

      • Ensure that the service master data is created and complete. You can check this in the relevant transaction (e.g., CATS for time recording or CRMD_ORDER for service orders).
      • Verify that the service is correctly assigned to the relevant planning object.
    2. Review Configuration:

      • Check the configuration settings in the APO/IBP system to ensure that the service-related settings are correctly defined.
      • Ensure that the planning area and planning book are set up correctly to include service information.
    3. Data Transfer Verification:

      • If data is being transferred from another system, verify that the data transfer process is functioning correctly and that all necessary data is being transferred.
      • Check for any error logs or messages during the data transfer process that might indicate issues.
    4. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access the service information.
      • Review the user roles and authorizations in the SAP system.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or additional troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
    • Community Forums: Look for discussions in SAP community forums or other user groups where similar issues may have been addressed.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author