How To Fix CM993 - Error during scrolling (no OK code or new side)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM - Task list messages: Material component allocations

• Message number: 993

• Message text: Error during scrolling (no OK code or new side)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM993 - Error during scrolling (no OK code or new side) ?

  The SAP error message CM993, which states "Error during scrolling (no OK code or new side)," typically occurs when there is an issue with the navigation or interaction within a SAP GUI screen. This error can arise due to various reasons, including:
  Causes:
  
  Session Timeout: The user session may have timed out, leading to a loss of context.
  Network Issues: Connectivity problems can disrupt the communication between the SAP GUI and the SAP server.
  SAP GUI Version: Incompatibility between the SAP GUI version and the SAP system version can lead to unexpected behavior.
  Screen Configuration: Issues with the screen layout or configuration can cause problems when trying to scroll or navigate.
  User Authorizations: Lack of proper authorizations can prevent certain actions, leading to errors during navigation.
  Buffer Issues: Problems with the buffer or memory allocation in the SAP GUI can also trigger this error.
  
  Solutions:
  
  Refresh the Session: Try refreshing the session or logging out and back into the SAP system.
  Check Network Connection: Ensure that your network connection is stable and that there are no interruptions.
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI that is compatible with your SAP system.
  Clear Cache: Clear the SAP GUI cache to remove any corrupted data that might be causing the issue.
  Check Authorizations: Verify that you have the necessary authorizations to perform the action you are trying to execute.
  Reconfigure Screen Layout: If you have access, check the screen layout and configuration settings to ensure they are set up correctly.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: If you are using specific transaction codes when encountering this error, it may be helpful to look for known issues related to those transactions.
  User Forums: Online forums and communities can be a valuable resource for finding solutions from other users who have experienced similar issues.
  
  By following these steps, you should be able to diagnose and resolve the CM993 error in SAP. If the problem continues, further investigation may be necessary to identify any underlying issues with the SAP system or configuration.