How To Fix CLMS_HC002 - Error locking Health Check &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CLMS_HC - Health Checks Messages

• Message number: 002

• Message text: Error locking Health Check &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLMS_HC002 - Error locking Health Check &1 ?

  The SAP error message CLMS_HC002 typically indicates that there is an issue with locking a health check in the SAP system. This error can occur in various scenarios, particularly when multiple users or processes are trying to access or modify the same health check simultaneously.
  Cause:
  
  Concurrent Access: The most common cause of this error is that another user or process is currently accessing the health check, leading to a lock situation.
  Long-Running Transactions: If a transaction is taking too long to complete, it may hold a lock on the health check, preventing others from accessing it.
  System Configuration Issues: There may be configuration issues in the SAP system that are causing improper locking behavior.
  Database Locking: The underlying database may have locks that are affecting the ability to access the health check.
  
  Solution:
  
  Wait and Retry: If the error is due to concurrent access, waiting for a few moments and then retrying the operation may resolve the issue.
  Check Active Sessions: Use transaction codes like SM12 to check for active locks in the system. If you find a lock that is no longer needed, you can delete it (ensure that you have the necessary authorizations and that it is safe to do so).
  Review Long-Running Transactions: Identify any long-running transactions that may be holding locks and address them. You can use transaction SM66 to monitor active processes.
  System Configuration Review: Review the configuration settings related to health checks and locking mechanisms to ensure they are set up correctly.
  Database Administration: If the issue persists, consult with your database administrator to check for any underlying database issues that may be causing locking problems.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CLMS_HC002 error. SAP frequently updates its knowledge base with solutions for specific error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps) to help diagnose the issue.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify health checks, as insufficient permissions can sometimes lead to unexpected locking behavior.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.