How To Fix CLMS_CRP_FRAME027 - No tenant ID found for client &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CLMS_CRP_FRAME - Cloud Reporting: Collector Framework Messages

• Message number: 027

• Message text: No tenant ID found for client &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLMS_CRP_FRAME027 - No tenant ID found for client &1 ?

  The SAP error message CLMS_CRP_FRAME027 indicates that the system is unable to find a tenant ID for the specified client. This error typically occurs in the context of SAP Cloud for Customer (C4C) or SAP Cloud Platform applications, where tenant IDs are crucial for identifying the specific environment or instance of the application.
  Cause:
  
  Incorrect Client Configuration: The client you are trying to access may not be properly configured or may not exist in the system.
  Missing Tenant ID: The tenant ID may not have been assigned or registered for the specified client.
  Authorization Issues: The user may not have the necessary permissions to access the tenant associated with the client.
  System Migration or Changes: If there have been recent migrations or changes in the system, the tenant ID might not have been updated or could be missing.
  
  Solution:
  
  
  Check Client Configuration:
  
  Verify that the client you are trying to access is correctly configured in the system.
  Ensure that the tenant ID is properly assigned to the client.
  
  
  
  Verify Tenant ID:
  
  Check the tenant ID settings in the system to ensure that it exists and is correctly linked to the client.
  You can do this by accessing the relevant configuration settings in the SAP system.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to access the tenant associated with the client.
  Review the user roles and permissions to confirm that they are set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or support notes related to tenant management and client configuration for specific guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  Community Forums: Look for discussions in SAP community forums where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.