How To Fix CLB2_CUST036 - Authorization context is initial for service ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

• Message number: 036

• Message text: Authorization context is initial for service ID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2_CUST036 - Authorization context is initial for service ID &1 ?

  The SAP error message CLB2_CUST036 indicates that the authorization context is initial for a specific service ID. This typically occurs in the context of SAP Cloud for Customer (C4C) or SAP Business Technology Platform (BTP) when there is an issue with the authorization settings for a particular service or application.
  Cause:
  
  Missing Authorizations: The user does not have the necessary authorizations assigned to access the specified service.
  Initial Authorization Context: The authorization context for the service ID is not initialized, meaning that the system does not recognize the user’s permissions for that service.
  Configuration Issues: There may be issues in the configuration of the service or the user roles that prevent proper authorization checks.
  Service ID Not Active: The service ID may not be active or properly configured in the system.
  
  Solution:
  
  Check User Roles: Ensure that the user has the appropriate roles assigned that include the necessary authorizations for the service ID in question.
  Initialize Authorization Context: If applicable, initialize the authorization context for the service ID. This may involve configuring the service in the system or ensuring that the user’s session is refreshed.
  Review Service Configuration: Check the configuration of the service ID to ensure it is set up correctly and is active.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific service ID for any additional configuration steps or known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to check user roles or PFCG (Role Maintenance) to manage roles and authorizations.
  Authorization Objects: Familiarize yourself with the relevant authorization objects that pertain to the service ID in question.
  SAP Notes: Search for SAP Notes related to CLB2_CUST036 for any specific patches or updates that may address the issue.
  System Logs: Check system logs (e.g., SLG1) for any additional error messages or warnings that could provide more context about the authorization failure.
  
  By following these steps, you should be able to diagnose and resolve the authorization context issue related to the service ID in SAP.