How To Fix CLB2_CUST020 - Missing entry in CLB2C_PLATF for SP &1, server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

• Message number: 020

• Message text: Missing entry in CLB2C_PLATF for SP &1, server &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2_CUST020 - Missing entry in CLB2C_PLATF for SP &1, server &2 ?

  The SAP error message CLB2_CUST020 indicates that there is a missing entry in the table CLB2C_PLATF for a specific service provider (SP) and server. This error typically arises in the context of SAP Cloud Platform or SAP Business Technology Platform when there is a configuration issue related to the service provider or the platform.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the required configuration for the specified service provider and server is not present in the CLB2C_PLATF table.
  Incorrect Entries: There may be incorrect or incomplete entries in the configuration that prevent the system from recognizing the service provider or server.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or may have been incorrectly transported.
  
  Solution:
  
  
  Check Configuration:
  
  Go to transaction SE16N or SE11 and check the contents of the CLB2C_PLATF table.
  Verify if there is an entry for the specified service provider and server. If not, you will need to create one.
  
  
  
  Create Missing Entry:
  
  If the entry is missing, you can create it manually. Ensure that you have the correct values for the service provider and server.
  Consult your system administrator or SAP documentation for the correct values to use.
  
  
  
  Review Transport Requests:
  
  If the configuration was supposed to be transported, check the transport requests to ensure that the relevant entries were included.
  If necessary, re-transport the configuration or manually create the missing entries.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Table CLB2C_PLATF: This table is used to store platform-related configurations for service providers in the SAP system.
  Transaction Codes: Familiarize yourself with transaction codes like SE16N (Data Browser) and SE11 (Data Dictionary) for checking and modifying table entries.
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring service providers and platforms.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.