How To Fix CLB2_CUST012 - CLB2C_SERVICE overrules CLB2C_SERVICE for SP &1, service &2

CLB2_CUST012 - Overview

• Message type: E = Error

• Message class: CLB2_CUST - Customizing: Messages for Admin, not End-User

• Message number: 012

• Message text: CLB2C_SERVICE overrules CLB2C_SERVICE for SP &1, service &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2_CUST012 - CLB2C_SERVICE overrules CLB2C_SERVICE for SP &1, service &2 ?

  The SAP error message CLB2_CUST012 indicates that there is a conflict in the configuration of services in the SAP system. Specifically, the message states that the service CLB2C_SERVICE is being overruled for a specific service provider (SP) and service combination. This typically occurs in the context of the SAP Customer Relationship Management (CRM) or SAP Cloud for Customer (C4C) environments, where service management is crucial.
  
  Cause:
  The error usually arises due to one of the following reasons:
  
  Configuration Conflict: There may be conflicting settings in the service configuration for the specified service provider and service. This can happen if multiple entries exist for the same service with different settings.
  Customizations: Customizations or enhancements in the system may lead to overriding default settings, causing conflicts.
  Data Inconsistency: There might be inconsistencies in the master data related to the service provider or service.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the service configuration settings