How To Fix CLB2659 - Connectivity error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2 - SAIL: Common messages

• Message number: 659

• Message text: Connectivity error occurred

What causes this issue?

During communication with the service provider an error has occurred.
The reason for the error is mentioned in one of the exceptions of the
exception object chain.

System Response

The execution of the method is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2659 - Connectivity error occurred ?

  The SAP error message CLB2659, which indicates a "Connectivity error occurred," typically arises in the context of SAP Cloud Platform or SAP Business Technology Platform when there are issues related to connectivity between different systems or services. This error can occur in various scenarios, such as when trying to access a service, connect to a database, or communicate with an external system.
  Causes:
  
  Network Issues: There may be network connectivity problems, such as firewalls blocking access or DNS resolution issues.
  Configuration Errors: Incorrect configuration settings in the destination or service connection can lead to connectivity errors.
  Service Unavailability: The target service or system may be down or experiencing issues.
  Authentication Problems: Issues with credentials or tokens used for authentication can prevent successful connections.
  Timeouts: Long response times from the target service can lead to timeouts and trigger this error.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection is stable and that there are no firewalls or proxies blocking access to the target service.
  Use tools like ping or traceroute to diagnose network issues.
  
  
  
  Verify Configuration Settings:
  
  Review the configuration of the destination or service connection in the SAP Cloud Platform cockpit or relevant configuration area.
  Ensure that the URL, authentication method, and other settings are correct.
  
  
  
  Check Service Status:
  
  Verify that the target service or system is up and running. You can check the service status through the service provider's status page or by contacting support.
  
  
  
  Review Authentication Credentials:
  
  Ensure that the credentials (username, password, API keys, etc.) used for authentication are correct and have not expired.
  If using OAuth tokens, ensure they are valid and have not expired.
  
  
  
  Increase Timeout Settings:
  
  If the error is due to timeouts, consider increasing the timeout settings in the configuration.
  
  
  
  Consult Logs:
  
  Check the logs for more detailed error messages that can provide additional context about the connectivity issue.
  
  
  
  Contact Support:
  
  If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for specific guidance on configuring connectivity and troubleshooting common issues.
  SAP Community: Engage with the SAP Community forums to see if others have encountered similar issues and to find potential solutions.
  System Monitoring Tools: Utilize monitoring tools available in SAP to keep track of system health and connectivity status.
  
  By following these steps, you should be able to diagnose and resolve the CLB2659 connectivity error in your SAP environment.